Privacy policy

PRIVACY POLICY

Rob Torelli Diving - SECTION 1 - WHAT DO WE DO WITH YOUR INFORMATION?

When you make a purchase from Rob Torelli Diving, as part of the buying and selling process, we collect the personal information you provide, such as your name, address, and email address.

As you browse our store, we also automatically receive your computer's internet protocol (IP) address to gather information about your browser and operating system.

If applicable, with your permission, we may send you emails about our store, new products, and other updates.

SECTION 2 - CONSENT

Your consent is obtained when you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for delivery, or return a purchase. By doing so, you consent to us collecting and using your information for that specific purpose.

If we request your personal information for a secondary reason, such as marketing, we will either ask for your express consent directly or provide you with an opportunity to decline.

HOW DO I WITHDRAW MY CONSENT?

If you change your mind after opting in, you can withdraw your consent for us to contact you and for the continued collection, use, or disclosure of your information at any time. Please contact us at hello@robtorellidiving.com to withdraw your consent.

SECTION 3 - DISCLOSURE

We may disclose your personal information if required by law or if you violate our Terms of Service.

SECTION 4 - SHOPIFY

Our store is hosted on Shopify Inc., which provides us with an online e-commerce platform to sell our products and services to you. Your data is stored on Shopify's data storage, databases, and the general Shopify application, secured behind a firewall.

PAYMENT:

If you choose a direct payment gateway to complete your purchase, Shopify stores your credit card data encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is retained only as long as necessary to complete the purchase, and after that, it is deleted.

SECTION 5 - THIRD-PARTY SERVICES

Third-party providers used by us will only collect, use, and disclose your information to the extent necessary to perform the services they provide to us.

However, certain third-party service providers, such as payment gateways, have their own privacy policies concerning the information required for purchase-related transactions. We recommend reading their privacy policies to understand how they handle your personal information.

Please note that some providers may be located in different jurisdictions, subjecting your information to the laws of those locations.

When you leave our store's website or are redirected to a third-party site, you are no longer governed by this Privacy Policy or our website's Terms of Service.

SECTION 6 - SECURITY

We take reasonable precautions and follow industry best practices to protect your personal information from inappropriate loss, misuse, access, disclosure, alteration, or destruction.

Credit card information you provide is encrypted using secure socket layer technology (SSL) and stored with AES-256 encryption. Although no method of transmission over the Internet is 100% secure, we comply with PCI-DSS requirements and implement generally accepted industry standards.

SECTION 7 - COOKIES

Our website uses cookies for various purposes. You can choose to opt-out of cookies if you prefer.

SECTION 8 - AGE OF CONSENT

By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority and have given consent for any of your minor dependents to use this site.

SECTION 9 - CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this privacy policy at any time. Changes and clarifications will take effect immediately upon posting on the website. Material changes will be notified to you.

In the event of an acquisition or merger, your information may be transferred to the new owners to continue selling products to you.

QUESTIONS AND CONTACT INFORMATION

For accessing, correcting, amending, or deleting any personal information, registering a complaint, or seeking more information, contact our Privacy Compliance Officer at hello@robtorellidiving.com.

SHARING YOUR PERSONAL INFORMATION

We share your Personal Information with third parties to help us use it as described above. We use Google Analytics to understand customer usage of the site. For more information, you can read Google's privacy policies.

Finally, we may share your Personal Information to comply with applicable laws and regulations, respond to lawful requests for information, or protect our rights.

BEHAVIORAL ADVERTISING

We may use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. You can opt-out of targeted advertising through various links provided.

DO NOT TRACK

We do not alter our data collection and use practices when we see a Do Not Track signal from your browser.

YOUR RIGHTS

If you are a European resident, you have the right to access, correct, update, or delete your personal information. Please contact us for exercising this right. Please note that your information will be transferred outside Europe, including to Canada and the United States.

DATA RETENTION

We will retain your Order Information unless you ask us to delete it after you place an order through the Site.